FINANCIAL FAQS & PRIVACY
For your protection, we have taken a number of steps to maximize the security of financial transactions that are accepted by Cornerstone Church.
Bank account processing is accomplished using secure processing services. Your entry of this information is encrypted when transmitted with the strongest, most secure form of encryption generally utilized in Internet browsers in North America. We maininly use cloud based solutions that allow us to keep minimal data on site physically. We also limit those who have access to this data and review internal controls regularly.
What giving platform do you use for online giving?
All giving is received through Planning Center Online.
What if I want to cancel or change my online giving?
You may cancel or make changes to your pending contribution at any time. Once your contribution has processed, you cannot make any changes to it through your online giving account. You can edit or delete a scheduled contribution including the bank routing number, account number, date, fund, frequency and amount.
What is history view showing me?
Your Donations History in Planning Center Online reflects contributions made online in Planning Center Online as well as physical donations given through the mail or on a Sunday. Please note, the history view is not considered an official tax approved document. Tax documents will be provided by mail to donors at the appropriate time.
Can I view my past giving history online?
Once your gift has been processed, you may view your giving history online three business days after you have established your new account in our system. Going forward, you will be able to view your giving history at any time.
What if I'm not a Cornerstone attender but want to make a donation?
We would be blessed to receive your gift, above and beyond your normal giving to your own home church. All givers will receive a contribution statement regardless of membership status, assuming we have correct mailing information.
Additional questions? We are glad to help.
Please email Pastor Aaron — firstname.lastname@example.org